Smart services
Abstract
The aim of this chapter is to introduce the concept of smart services, along with three key issues that need to be resolved in the development of smart services. These issues are: Web models of smart services; base Web infrastructure extensions; the new Web infrastructure required by smart services. The chapter then concludes with a roadmap that introduces and briefly summarizes the remaining chapters in this section.
Authors: Joanna Ng, Mark Chignell, James R. Cordy, Yelena Yesha