Identifying active subgroups in online communities
Abstract
As online communities proliferate, methods are needed to explore and capture patterns of activity within them. This paper focuses on the problem of identifying active subgroups within online communities. k-plex analysis and hierarchical clustering are used to identify and contrast subgroups, and the methodology is demonstrated in a case study involving the TorCamp Google group community. We assessed the validity of the subgroups obtained in the case study by comparing them with the members' experienced sense of community, and their self-reported acquaintanceships. Results suggest that active subgroups of people not only interact with each other at a higher rate, but also have a greater experienced sense of community. It is concluded that detection of active subgroups in online communities can be implemented widely using automated tools for analyzing the social networks implied by online interactions.
Authors: Alvin Chin, Mark Chignell
Published in: Proceedings of CASCON (2007)